Midweight Account Manager

About Bert

Bert is an award-winning branding agency with a global outlook.

We help build brands from scratch, evolve existing ones, and drive growth through brand-led marketing and creative. We’re recognised specialists in branding – working across strategy, identity, digital, content and campaign delivery – with a unique Co-Creation approach that keeps clients deeply involved and energised throughout.

We’re also rapidly growing our reputation as one of the UK’s leading website design and development agencies, delivering brand-led digital experiences that are as technically robust as they are creatively exceptional.

We work with ambitious businesses across the UK and Europe and are growing fast – which means exciting work, brilliant clients and big opportunities for people who love to get stuck in.

About the Role

We’re looking for a Midweight Digital Account Manager to help lead and grow our digital offering. You’ll be responsible for managing day-to-day client relationships, overseeing the delivery of digital projects, and helping to build retained digital accounts.

You’ll be someone who lives for the detail, loves building relationships, and thrives in a fast-moving, fast-growing environment.

You’ll manage websites, digital campaigns, content, UX/UI, and creative production – working with our strategy, design and tech teams to deliver beautifully crafted work that moves the needle.
You’ll bring structure, energy and a natural sense of ownership. If you’re hugely organised, full of initiative, and excited by what’s possible – read on.

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What You'll Be Doing

• Owning the day-to-day management of digital projects for key clients
  
  
• Supporting the growth of retained digital relationships and identifying new digital opportunities
  
  
• Leading the planning, resourcing and coordination of digital-first workstreams – from UX and UI to content, campaign and build
  
  
• Ensuring all projects run to time, budget and brief – with clarity, consistency and care
  
  
• Using tools like Figma, ClickUp, Slack and Notion to manage work and comms (familiarity with Monday.com, Trello or similar is fine too)
  
  
• Working closely with designers, developers and strategists to ensure a joined-up delivery
  
  
• Acting as the bridge between client and studio – briefing clearly, reviewing work, and maintaining excellent communication
  
  
• Helping us deliver an outstanding experience and building long-term trust with clients
  
  
• Spotting and shaping opportunities to add value and deepen relationships
  
  
• Supporting weekly planning, tracking and reporting internally and for clients
  
  

About You

• You love structure, process and project management – but never lose sight of the creative outcome
  
  
• You thrive on clarity, order and communication – and get a buzz from making things run smoothly
  
  
• You have a minimum of 3–5 years’ experience delivering digital work (e.g. websites, content, campaigns, UI/UX)
  
  
• You’re comfortable managing multiple CMS platforms, including Webflow, WordPress and others
  
  
• You’re an exceptional organiser and clear communicator – both with clients and internally
  
  
• You’re commercially aware – spotting opportunities to grow accounts and support business development
  
  
• You’re comfortable working at pace and managing multiple workstreams
  
  
• You’re proactive, solutions-focused, and low-drama
  
  
• You love building relationships and genuinely care about doing great work
  
  
• You’re a self-starter who wants to grow – personally and as part of an ambitious, close-knit team
  
  

Tools You’ll Need to Know

• Figma – for digital design and collaboration
  
  
• ClickUp (or similar) – for project management
  
  
• Slack – for internal comms and updates
  
  
• Webflow, WordPress and familiarity with multiple CMS platforms
  
  
• Google Workspace / Notion / PowerPoint – for planning, presentations and documentation
  
  

What We Offer

• Flexible hybrid working (Manchester studio or remote)
  
  
• Competitive salary (based on experience and location)
  
  
• 28 days holiday
  
  
• Monthly health & wellbeing allowance
  
  
• Individual learning & training budget
  
  
• Cycle-to-Work scheme
  
  
• New client referral bonus
  
  
• Home office setup + new Apple hardware
  
  
• Regular socials, inspiration sessions and team trips (UK & overseas)
  
  
• A chance to grow as part of one of the UK’s leading brand and digital agencies
  
  

To apply, send your CV and a short note about why you’re perfect for this role to sue.penny@bertagency.co.uk